Return and Exchange Policy

Return & Exchange Policy

Return & Exchange policy

(a) Return Policy.

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

If any items you purchased fail to meet your expectation, including defective, damaged, not as described, you can return them for a refund.

To be eligible for returns, please confirm that:

-Items to be returned remain unused, undamaged, unwashed, and in original packing with original label.

-You will pay for return shipping.

Items not meeting the above criteria will be considered ineligible for a return.

Damaged Products.

Any items damaged on arrival can be returned to 254Hope for a full refund. Please note that if damage is only limited to the packing outside and the contents remain intact, products will not be considered damaged.

To complete your return, we require a receipt or proof of purchase.